Information We Collect

When you visit our website, we may collect certain information about your device, browser, IP address, browsing activity, and interactions with the website.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Provide customer service and support
  • Respond to inquiries
  • Communicate regarding orders and purchases
  • Maintain website security
  • Prevent fraud or unauthorized activity
  • Improve website functionality and performance
  • Analyze website usage and traffic

Sharing of Information

Glow Labs does not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our website and business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website hosting providers
  • Analytics and technical service providers
  • Security and fraud-prevention services

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to provide functionality, remember preferences, analyze website traffic, and improve the user experience.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Third-Party Services

Our website may use third-party services for payment processing, analytics, hosting, security, shipping, and other website functionality.

Third-party providers may have their own privacy policies governing how they collect and process information. We encourage users to review the privacy policies of applicable third-party services.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain records, and comply with applicable laws.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the information provided below.

Research Use Disclaimer

Glow Labs products are offered strictly for Research Use Only (RUO). Products are not intended for human or animal consumption, medical use, diagnosis, treatment, cure, or prevention of any disease or medical condition.

This Privacy Policy does not change or modify the intended-use restrictions applicable to products offered by Glow Labs.

Changes to This Policy

Glow Labs may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable requirements.

Any updates will be posted on this page with the revised date.

Contact Information

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us at:

info@glow-labs.org