Terms of Service

These Terms of Service govern your access to and use of the Glow Labs website and your purchase of products through our store. By accessing the website or placing an order, you acknowledge that you have read, understood, and agree to these terms.

Eligibility

You must be at least 18 years old to use this website or place an order.

By using this website, you confirm that you are legally permitted to purchase and possess the products you order and that your intended use complies with all applicable laws and regulations.

Research Use Only

All products offered by Glow Labs are intended strictly for Research Use Only (RUO).

Products are not intended for human or animal consumption, medical use, diagnosis, treatment, cure, or prevention of any disease or medical condition.

Customers are responsible for ensuring that products are used only for lawful research purposes.

Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to provide accurate information and to notify us of any unauthorized use of your account.

Glow Labs reserves the right to suspend or terminate accounts associated with misuse, unauthorized activity, or violations of these terms.

Orders and Acceptance

Submitting an order does not guarantee acceptance.

Glow Labs reserves the right to accept, refuse, or cancel an order at its discretion, including circumstances involving product availability, pricing or listing errors, suspected fraudulent activity, or compliance concerns.

If an order is cancelled after payment has been received, any applicable refund will be handled according to our Refund Policy.

Pricing and Product Information

Prices, product availability, descriptions, and other website information may be changed or updated at any time.

We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, current, or error-free.

Shipping

Shipping times are estimates and are not guaranteed.

Delivery may be affected by carrier delays, customs processing, weather, incorrect address information, or other circumstances outside of Glow Labs’ control.

Additional terms are provided in our Shipping Policy.

Refunds and Returns

Refunds, replacements, and order cancellations are governed by our Refund Policy.

Customers should review the Refund Policy before placing an order.

Intellectual Property

All website content, including text, graphics, logos, trademarks, images, product descriptions, and design elements, is owned by or licensed to Glow Labs unless otherwise stated.

Website content may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

Prohibited Use

You may not use this website or its products for unlawful purposes or in violation of applicable laws and regulations.

You may not use products offered by Glow Labs for human or animal consumption, self-administration, clinical use, diagnosis, treatment, or any unauthorized application.

Limitation of Liability

To the extent permitted by applicable law, Glow Labs and its affiliates are not responsible for damages resulting from unauthorized use, misuse, mishandling, improper storage, or unlawful application of products purchased through the website.

Nothing in these terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.

Third-Party Services

Glow Labs may use third-party providers for payment processing, shipping, analytics, hosting, and other website services.

Third-party services operate under their own terms and privacy policies, and Glow Labs is not responsible for the independent policies or practices of those providers.

Website Availability

We do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may modify, suspend, or discontinue portions of the website or its services when necessary.

Modifications

Glow Labs may update or modify these Terms of Service from time to time.

Updated terms will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

Governing Law

These Terms of Service shall be interpreted and applied in accordance with applicable laws and regulations governing the transaction and the parties involved.

Contact Information

For questions regarding these Terms of Service, please contact:

info@glow-labs.org